Benefits of Project Scorecards

"When we can identify a problem and face the problem with confidence and enthusiasm, the solution is on the way." - Zig Ziglar "Quality is never an accident; it is always the result of intelligent effort." - John Ruskin

"I would highly recommend Allan Lowe & Associates’ Project Scorecards™ to any Project Manager who wishes to stay ahead of the game and manage a successful project." (click here to read more) Matt Boiko, RPT General Supervisor Special Projects, Roads Design and Construction Capital Construction City of Edmonton Edmonton AB

What are the benefits of using a Project Scorecard™?

Working through the entire process of the Process Scorecard™ virtually
ensures that your project will benefit from using Project Scorecards™.
Benefits, in the order of the Project Scorecard™ process, include:

	•	Commitment – When your project team agrees to use Project Scorecards™ and work through the process from start to finish, they are demonstrating their commitment to the project’s success
	•	Goal Definition – By getting together and using the step-by-step Project Scorecard™ materials and processes to discuss and agree upon mutually beneficial goals for a successful project, the project team gains a better understanding of each others’ wants and needs, and the factors that will result in project success for all parties
	•	Identification of Key Project Challenges – Using the Project Scorecard™ materials and processes, the project team proactively identifies Key Project Challenges and develops pro-active action steps to address the key challenges
	•	Communication – The regular use of Project Scorecards™ to measure the team’s identified goals and actions to address key challenges ensures that all parties communicate their concerns and satisfactions in a non-threatening environment
	•	Understanding of Other Parties – When the Project Scorecard™ Report is discussed at the next project meeting, the items identified in the report lead to natural discussions of all parties’ concerns as well as project successes
	•	Early Resolution of Problems / Issues – The regular use of Project Scorecards™ prevents problems and concerns from dragging on, and leads to early resolution of problems and issues
	•	Ongoing Monitoring and Maintenance – As the project progresses, problems and concerns are monitored on an ongoing basis, and both positive and negative trends are easy to monitor and address for the duration of the project
	•	Post-Project Evaluation – At the conclusion of the project, in a final Project Scorecard™ team members provide frank input into what worked well and what improvements should be made for future projects. These comments are then used to initiate discussions in a post-project wrap up meeting and ensure that “lessons learned” are carried into future projects
	Specific Benefits of using Project Scorecards™ include:
	•	Honest Feedback – Anonymous format generates honest feedback
	•	Focus on Priorities – Guides the project team to focus on priority areas for project improvement
	•	Proactive Project Management – Potential project problems and trends are identified early and allows for proactive project management
	•	Project Status At-A-Glance – The sorted summary of ratings and trends for all scorecard items makes both the stronger and weaker project areas evident at-a-glance
	•	Improved Senior Management Project Knowledge – Allows Senior Management to accurately monitor projects when they are not on-site
	•	Project Trend Identification – Trends (both positive and negative) on the project are identified and can be much more easily managed
	•	Positive Feedback – Provides a venue for “hard to come by” positive feedback on individuals, organizations, and the successful execution of the project itself, resulting in improved team member morale
	•	Improved Project Meetings – Provides positive and specific focus for project meetings
	•	Improved Partnering – Greatly improves the effectiveness of partnering on projects by keeping identified goals and strategies at the forefront
	•	Improved Teambuilding and Teamwork – Getting the team together to develop the Project Evaluation Statements helps the project team to align their concerns in a structured environment and using a structured process. This teamwork continues throughout the project with the Project Scorecards™ as a bonding instrument
	•	Continuous Improvement – Using Project Scorecards™ and making necessary improvements is a catalyst for continuous improvement on the project
	•	Improved Team Member Behaviour – Project Scorecard™ history has shown that “difficult” team members often make efforts to improve their behaviour to their team mates, as they know that they will be held accountable for their behaviour in the next Project Scorecard™
	•	Excellent Value – For the benefits outlined above, Project Scorecards™ provide excellent value to the project team
What do Project Scorecard™ users say?
	“As a Senior Project Manager who is not on site, the Project Scorecards™ are invaluable in monitoring the project. They identify both positive and negative trends, and enable me to take suitable actions in a preventative manner.” - Project Scorecard™ Participant
		“Project Scorecards™ provide feedback on challenges or frustrations that may not be communicated in other forums.”
		“The Scorecards help all stakeholders stay focused on agreed-upon goals and priorities.”
		“The Project Scorecards™ help with keeping the project team talking about issues before they become huge problems.”
		“Having the trends identified over time helps to keep the project on track.”
		“These Scorecards highlight the significant issues on large projects and get all parties thinking about these issues.”
		“Being able to revise the Project Scorecards™ as the project progresses helps us to practice continuous improvement on the project.”
	“Completing the Project Scorecards™ takes minimal effort compared to the benefit we get from them.” - Project Scorecard™ Participant
		“The Scorecard helps, more than anything else, to realize what other parties are expecting from the progress of the project."
		“Project Scorecards™ highlight where issues are brewing and need to be addressed.”
		“Scorecards allow us to stop & think about construction project specifics.”
		“Thoughts and opinions are reflected more frankly when we use Project Scorecards™.”
		“The Scorecard provides information on positives and negatives that is very unique.”
		“Project Scorecards™ are very helpful if all parties agree to acknowledge and discuss the results.”
		“These are an excellent construction project management tool on large, complex projects.”
	“These Scorecards give people an opportunity to make comments and rate construction partnering in an anonymous fashion - perhaps more honest than what would be put forth at a meeting.” - Project Scorecard™ Participant
		“The Project Scorecards™ identified trends and issues that led to us meeting with appropriate people to discuss, leading to resolution of the trends and issues.”
		“Timelines/frequency of the Scorecards should be defined at the pre-construction meeting.”
		“The most helpful aspect of the Project Scorecards™ in the visual reporting of the trends that develop as the project progresses.”
		“Our organization has not been involved in the actual work yet, but we have been able to keep up with the project issues through the Scorecard.”
		“The Project Scorecards™ are very helpful in ensuring that partnering is reviewed on a regular basis. They help to ensure communication is maintained.”
		“Project Scorecards™ help identify how the Owner/Consultant/Contractor team is working together and if the working relationship is changing over the course of the project.”